Basics of a Project Rollout (Assembly & Delivery)
Toter® staff will meet with you immediately following the award of the contract to begin the planning stage. A project coordinator will be assigned to you to oversee the assembly and delivery process and to be your main point of contact. The planning process includes (but not limited to) organizing the timeline and reviewing the assembly site, address database, public education literature, cart markings and reporting, as well as, the details for the door-to-door deliveries. Toter will discuss the preliminary delivery schedule and details to ensure that the completion deadlines are met.
02 Public Education
Educating the public is an essential part of the project plan. As an option, the Toter® Services crew can attach a customerprepared educational literature bag to each cart during the delivery process. By educating the public about the carts and how to properly use them, it helps to eliminate customer confusion and concern. Public education materials may include literature, web postings, digital photography, renditions, and more. Toter can also further assist the you with User Instructions and cart markings as an option, and by providing one free plastic hanger bag and Toter’s Safe Use and Care brochure, in English and Spanish, upon request, for each cart.
03 Unloading and Assembly:
An advantage to having Toter® provide the A&D Services is that we have a direct link to the production and transportation departments, which allows for quicker response times and the ability to adjust more effectively, if needed. The Toter crew will unload and assemble the carts prior to delivering to the streets. Toter has an advantage of being able to nest fully assembled carts. This advantage makes for a more effective and efficient rollout. It also takes away the unnecessary noise created with assembling carts at the street level. This ensures that all noise ordinances are followed.
04 Door-To-Door Delivery:
Toter® will deliver carts to the address listing provided during the planning stage, that has been vetted and scrubbed. As each cart is delivered to the appropriate address, the Toter crew will associate that address with the serial number of the cart being delivered through ToterTrax technology. The GPS coordinates to the specific address and the time stamp will be captured to show the exact time and location the cart was upon delivery. This data is captured and sent, in real time, to a web portal for your use. If your project offers various sizes and waste streams, we know that it’s important to verify the correct size and type of cart that is delivered. Through ToterTrax, crew members will not deliver a cart if it falls outside of the request for that delivery address. This data (address, cart, serial number RFID tag association) allows Toter to develop online reports, route sheets/maps, and gives an up to date route audit through a user-friendly web portal.
After all carts have been delivered, the Toter® crew will clean the work area prior to departing the provided staging area. All steps of the rollout process will be completed by the agreed upon completion date. A final distribution report will be provided to you electronically and will include (but not limited to) address, cart, serial number and/or RFID tag number(s), geo coordinates and time stamp data. This information is also available on the web portal.